Terms of Purchase – dagnedoverusdeals

These Terms of Purchase (“Terms”) govern your purchase of products (including work bags, handbags, travel bags, gym bags, and laptop bags) from dagnedoverusdeals (“we”, “us”, or “our”) through our website. By placing an order on our website, you (“you” or “your”) acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy, Refund Policy, and other applicable policies referenced herein. We reserve the right to update these Terms periodically, and your continued use of our services constitutes acceptance of any revised terms.

1. Order Placement and Confirmation

1.1 Order Submission Requirements

  • To place an order, you must provide accurate, complete, and up-to-date information, including:
    • Shipping address
    • Contact details (email, phone number if applicable)
    • Payment information
  • You warrant that all provided information is true and correct.

1.2 Order Offer & Acceptance

  • Submitting an order constitutes a binding offer to purchase the selected products.
  • We reserve the right to accept or reject your order in our sole discretion, including but not limited to cases of:
    • Inventory shortages
    • Product discontinuations
    • Suspected fraudulent activity

1.3 Order Confirmation

  • Upon accepting your order, we will send a confirmation email containing:
    • Your unique order number
    • Product details (items, quantities, prices)
    • Total amount paid
  • This email serves as formal confirmation of your purchase, and the contract between you and us is deemed formed at the time of confirmation.

2. Payment Terms

2.1 Currency & Pricing

  • All prices on our website are quoted in United States Dollars (USD) (solely accepted currency).
  • Prices include applicable taxes, unless stated otherwise.

2.2 Accepted Payment Methods

  • Major credit cards: Visa, Mastercard, American Express
  • PayPal
  • Other secure payment methods indicated at checkout
  • By providing payment information, you authorize us to process the full order amount.

2.3 Payment Security

  • We use industry-standard encryption technology (e.g., SSL/TLS) to protect your payment information.
  • We do not store your full credit card details on our servers.

3. Shipping and Delivery

3.1 Shipping Coverage & Costs

  • Free shipping worldwide on all orders (no minimum purchase requirement).
  • No additional shipping fees at checkout or during delivery.

3.2 Processing & Delivery Timelines

  • Orders are processed and shipped within 1 business day of confirmation (excluding major holidays).
  • Estimated global delivery time: 5 business days (from shipment date).
  • Exceptions (no liability for delays due to):
    • Customs processing delays
    • Natural disasters
    • Carrier service disruptions
    • Unforeseen logistical issues

3.3 Shipping Tracking

  • Once dispatched, you will receive a shipping confirmation email with:
    • Unique tracking number
    • Link to monitor delivery status via the carrier’s website

3.4 Shipping Address Responsibility

  • You are responsible for providing a valid, accurate, and complete shipping address.
  • We are not liable for:
    • Non-delivery or delays due to incorrect/incomplete address information
    • Additional costs incurred from address errors

4. Returns and Refunds

4.1 Return Eligibility

  • Eligible returns: Unused, undamaged products in original condition (all tags, packaging, and accessories intact) within 60 days of delivery.
  • Exceptions: Custom/personalized products are non-returnable unless:
    • Defective from manufacturing
    • Incorrectly fulfilled due to our error

4.2 Return Initiation Process

  • Contact our customer service team at [email protected] with:
    • Your order number
    • Reason for return
  • We will provide:
    • Detailed return instructions
    • Prepaid shipping label (where applicable)

4.3 Refund Processing

  • We inspect returned products within 3–5 business days of receipt.
  • Refunds are credited to your original payment method.
  • Refund appearance time: 5–10 business days (varies by payment provider).

4.4 Return Shipping Costs

  • Covered by us: Returns due to our error (e.g., defective products, wrong items).
  • Covered by us: Returns due to customer preference (e.g., change of mind) as part of our customer service commitment.

5. Product Information and Availability

5.1 Accuracy of Product Details

  • We strive to provide accurate descriptions, images, and specifications.
  • We do not warrant 100% accuracy for:
    • Product colors (variations from lighting/screen resolution)
    • Manufacturing tolerances
    • Minor detail discrepancies

5.2 Product Availability

  • Availability is indicated on each product page.
  • If a confirmed order item becomes unavailable:
    • We will notify you immediately.
    • You may choose:
      • Full refund
      • Alternative product of equal value (at your discretion)

6. Title and Risk of Loss

6.1 Title Transfer

  • Title to purchased products passes to you upon full payment of the order amount.

6.2 Risk of Loss/Damage

  • Risk of loss or damage passes to you upon delivery to the designated carrier.
  • We are not liable for loss, damage, or theft during transit, but will assist you in filing a carrier claim if issues arise.

7. Limitation of Liability

7.1 Excluded Damages

  • To the maximum extent permitted by law, we are not liable for:
    • Indirect, incidental, consequential, or special damages
    • Examples: Loss of profits, loss of use, emotional distress
    • Even if we have been advised of the possibility of such damages

7.2 Maximum Liability

  • Our total liability for any claim related to your purchase shall not exceed the total amount paid by you for the relevant products.

8. Contact Information

If you have any questions, concerns, or requests regarding these Terms or your purchase, please contact our customer service team:

Email: [email protected]