Privacy Policy – dagnedoverusdeals

dagnedoverusdeals (“we”, “us”, or “our”) is committed to protecting the privacy and personal information of our customers and website visitors (“you” or “your”). This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your information when you browse our website (the “Site”), purchase our products (including work bags, handbags, travel bags, gym bags, and laptop bags), or interact with our customer service. By accessing or using our Site and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information about you: personal information (information that identifies you individually) and non-personal information (information that does not identify you).

1.1 Personal Information

We may collect personal information from you when you voluntarily provide it to us, such as:

  • Contact Information: Name, email address (e.g., [email protected] for communications), phone number, and shipping/billing address.
  • Order Information: Payment details (e.g., credit card number, billing address associated with the payment method), order history, and product preferences.
  • Account Information: If you create an account on our Site, your username, encrypted password, and account settings.
  • Communication Information: Content of emails, messages, or other communications you send to us regarding customer service, product inquiries, or feedback.

1.2 Non-Personal Information

We may automatically collect non-personal information when you use our Site, including:

  • Technical Information: IP address, browser type and version, operating system, device type, and details about your interaction with the Site (e.g., pages visited, links clicked, time spent on the Site, and referral source).
  • Aggregated Information: Data that is combined with other users’ information and anonymized (e.g., average purchase patterns or popular product categories).

2. How We Use Your Information

We use your information solely for legitimate business purposes that align with your expectations and our service delivery. Specifically, we may use your information to:

  • Process and fulfill your orders (e.g., verify payment, arrange shipping, and send order confirmations).
  • Provide customer service (e.g., respond to your inquiries, resolve order issues, and provide returns/exchanges updates).
  • Manage your account (e.g., allow access to order history, update personal details, and track shipments).
  • Personalize your shopping experience (e.g., recommend products based on browsing/purchase history, and tailor marketing communications to your preferences).
  • Send important notifications (e.g., policy updates, order status changes, or product recall information).
  • Improve our Site and services (e.g., analyze user behavior to enhance website functionality, optimize product offerings, and fix technical issues).
  • Ensure Site security and prevent fraud (e.g., verify identity, detect unauthorized access, and protect against fraudulent transactions).
  • Comply with legal and regulatory obligations (e.g., maintain tax records, respond to legal requests, and enforce terms of service).

3. How We Share Your Information

We respect your privacy and will never sell your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment processors (to process your payments)
  • Shipping carriers (to deliver your orders)
  • Email service providers (to send order updates)
  • IT service providers (to maintain our website and data security)These service providers are contractually obligated to use your information only for the specified purposes and to protect it with appropriate security measures.

3.2 Legal Requirements

We may disclose your information if:

  • Required by law, regulation, or legal process (e.g., a court order or subpoena)
  • We believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others
  • To prevent fraud or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred to the new owner or controlling entity as part of the business assets. We will notify you via email or a prominent Site notice prior to such a transfer.

3.4 With Your Consent

We may share your information with third parties if you explicitly consent (e.g., if you opt in to receive marketing communications from our partners).

4. How We Protect Your Information

We implement appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive information (e.g., payment details and passwords) using industry-standard technologies (e.g., SSL/TLS).
  • Restricted access to personal information (only authorized employees and service providers have access).
  • Regular security audits and updates to our website and data storage systems to address potential vulnerabilities.
  • Secure storage of data in protected servers with limited access.

While we take all reasonable steps to protect your information, no security system is completely impenetrable. We cannot guarantee absolute security, but we will promptly notify you and relevant authorities of any data breach affecting your personal information, in compliance with applicable laws.

5. Your Rights Regarding Your Information

Depending on your location and applicable laws, you have certain rights regarding your personal information. We strive to make it easy for you to exercise these rights, which may include:

5.1 Key Rights

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal information.
  • Deletion: Request deletion of your personal information (subject to legal or business retention requirements).
  • Restriction: Request restriction of the use of your personal information (e.g., if you dispute its accuracy).
  • Data Portability: Request your personal information in a structured, machine-readable format for transfer to another service provider.
  • Opt-Out: Opt out of receiving marketing communications (via the “unsubscribe” link in our emails or by contacting us).

5.2 How to Exercise Your Rights

To exercise any of these rights, contact us at [email protected] with:

  • Your name
  • Contact information
  • A clear description of your requestWe will review your request and respond within 30 days (or as required by applicable law).

6. Children’s Privacy

  • Our Site and products are not intended for children under the age of 13.
  • We do not knowingly collect personal information from children under 13.
  • If we become aware of collecting personal information from a child under 13, we will promptly delete it.
  • If you believe we have collected information from a child under 13, please contact us at [email protected].

7. Links to Third-Party Websites

  • Our Site may contain links to third-party websites (e.g., social media platforms or payment processors).
  • This Privacy Policy does not apply to these third-party sites, and we are not responsible for their privacy practices.
  • We encourage you to review the privacy policies of any third-party sites you visit before providing them with your personal information.

8. Policy Updates

  • We may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or technology.
  • All updates will be posted on this page with a revised “Last Updated” date.
  • We encourage you to review this Policy regularly to stay informed about how we protect your information.
  • Your continued use of our Site and services after the updated Policy is posted constitutes your acceptance of the changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: [email protected]