Shipping Policy – dagnedoverusdeals

At dagnedoverusdeals, we aim to provide reliable and transparent shipping services for all your purchases of work bags, handbags, travel bags, gym bags, and laptop bags. This Shipping Policy outlines key details about our delivery process—including coverage, timelines, costs, and issue resolution—to ensure you have clear expectations from the moment you place your order until your new bag arrives safely.

1. Shipping Coverage

1.1 Eligible Locations

  • We offer shipping exclusively within the contiguous United States, including:
    • Contiguous U.S. states
    • Alaska
    • Hawaii
    • Puerto Rico

1.2 Ineligible Locations

  • International addresses
  • P.O. boxes
  • APO/FPO military addresses

1.3 Special Requests

If you require shipping to a location not listed above, please contact our customer service team at [email protected] for special assistance.

2. Order Processing Time

2.1 Standard Processing

  • All orders are processed within 1–2 business days (Monday–Friday).
  • Processing includes order verification, inventory checks, and packaging.

2.2 Exceptions & Cutoff Times

  • Processing excludes major U.S. holidays (e.g., Thanksgiving, Christmas, New Year’s Day).
  • Orders placed after 3:00 PM EST on Fridays will begin processing the following Monday.

3. Shipping Timeframes & Carriers

3.1 Partner Carriers

We collaborate with trusted carriers (USPS, UPS, and FedEx) to ensure timely delivery.

3.2 Important Notes

  • Estimated times are not guaranteed and do not account for unexpected delays, including:
    • Severe weather conditions
    • Carrier service disruptions
    • High-order volume (e.g., holiday seasons)

4. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Your shipping location
  • Selected shipping method
  • Order weight and dimensions

5. Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a unique tracking number and a link to monitor delivery status.
  • If you do not receive the tracking email within 24 hours of order processing, please contact [email protected].

6. Shipping Issues & Resolution

6.1 Missing or Delayed Orders

  • If your order does not arrive within the estimated timeframe:
    1. Use the tracking link to check for updates (delays of 1–2 business days are common during peak periods).
    2. If no progress is shown after 2 business days beyond the estimate, contact our customer service team with your order number and tracking details.
  • We will investigate with the carrier and provide updates or resolve the issue (e.g., reshipment, refund) within 48 hours of your inquiry.

6.2 Damaged or Lost Shipments

  • If your package arrives damaged or is marked as lost by the carrier:
    1. Notify us within 48 hours of delivery (for damage) or within 7 days of the estimated delivery date (for lost packages).
    2. Provide your order number, tracking number, and photos of the damage (if applicable).
  • We will coordinate with the carrier to process a claim and offer a replacement, refund, or reshipment (at our discretion) with no additional cost to you.

7. Order Changes & Cancellations

  • To change your shipping address or cancel an order, contact us immediately at [email protected].
  • Address changes or cancellations are only possible before the order is shipped (i.e., within the 1–2 business day processing window).
  • Once the order is in transit, we cannot modify shipping details or cancel the order—you will need to follow our return policy if needed.

8. Policy Updates

  • We may update this Shipping Policy periodically to reflect changes in carrier partnerships, shipping coverage, or operational processes.
  • All revisions will be posted on this page with a clear “Last Updated” date.
  • Your continued use of our website and services after updates are posted constitutes your acceptance of the revised policy.

9. Contact Us

For questions, concerns, or assistance with shipping-related matters, please contact our customer service team:

Email: [email protected]